As a courtesy to our customers, we offer free warehousing for up to 3 months. We never charge any holding fees.
You may place your order by phone or email. All orders must be placed 24 hours before shipping. We will provide you with a sale confirmation to verify your purchase for future delivery.
All of our sales are bound by and made by the terms and conditions of the Specialty Coffee Association green coffee contracts. Existing customers payment terms of Net 30 days from the date of pick up. New customer first order payment must be received in advance of shipment.
We find competitive shipping rates and the best deal to fit your delivery location. Your coffee is palletized and shrink-wrapped to keep it fresh during transit.
When your order arrives, please inspect it right away and sign the delivery receipt only if all is in good order. Write any exceptions directly on the freight receipt in case a claim needs to file.
Returned shipments are subject to freight charges. Please be aware that trucking companies are not required to unload your freight at the time of delivery. Many companies will assist with unloading, but they are not obligated to do so. Customer pickups can be made at any of our warehouse locations.
We warehouse locations:
RPM Baltimore: 1411 Tangier Dr. Middle River, MD 21220
The Annex: 1951 Fairway Dr. # B, San Leandro, CA 94577
Greenroom: 1302 29th St NW, Auburn, WA 98001
Kansas City: 8800 NE Underground Dr. Kansas City, MO 64161
Thank you for checking us out!