Importer Values

Pricing Stability

When tariffs spiked, we held prices. While other importers passed increases through to roasters, we absorbed them. Here's what pricing stability means and why we believe it matters for building real partnerships.

By Samuel Demisse — 3× U.S. Coffee Tasters Champion, Q-Grader, 34 years in specialty coffee

Tariff absorption Long-term thinking Partner protection Risk management

TL;DR for Roasters

What pricing stability means

When external costs spike—tariffs, freight, currency swings—importers have a choice: pass it through immediately or absorb the shock. We chose absorption.

The 2024–2025 tariff increase: Ethiopian coffee tariffs rose. Many importers raised prices. We held ours.
The freight spikes: Ocean freight costs swung wildly post-pandemic. We built those into our planning, not your invoices.
Why: Roasters need predictability to run their businesses. We'd rather take the hit than force you to scramble.

What you can count on

  • Quoted price is the price. No surprise surcharges.
  • Freight included. You know total landed cost.
  • Price holds on committed inventory.
  • External shocks are our problem, not yours.

We think of pricing stability as part of the partnership, not a bonus feature.

Why It Matters

The real cost of price volatility

When your green coffee costs swing unexpectedly, it ripples through your entire business. You have to decide: eat the margin hit or raise retail prices (and explain why to customers).

Roasters who buy on spot pricing are at the mercy of every C-market move, every freight spike, every tariff change. That's exhausting—and it makes planning impossible.

We believe an importer should provide more than just coffee. We should provide stability. That means taking on risk ourselves rather than passing it through.

What volatility costs roasters

  • 1 Margin uncertainty: Hard to set retail prices when input costs change weekly.
  • 2 Menu repricing: Changing wholesale prices strains customer relationships.
  • 3 Cash flow stress: Unexpected cost increases hit when you least expect.
  • 4 Planning paralysis: Hard to commit to contracts when you can't predict costs.

Our Approach

How we maintain stable pricing

Long-term contracts

We lock in pricing with origin partners for multiple seasons. This smooths out market volatility before it reaches you.

Freight hedging

We book container space in advance and build freight costs into our annual planning, not reactive pricing.

Conservative margins

We build buffer into our margins to absorb shocks rather than running razor-thin and passing every fluctuation through.

Relationship focus

Short-term profit maximization would mean passing costs through. We prioritize long-term partnerships.

Vertical integration

We control as much of the supply chain as possible, reducing dependence on third parties who might spike prices.

Volume stability

Consistent buying volume gives us leverage with suppliers and logistics partners, translating to better rates.

Case Study

The 2024–2025 tariff increase

When tariffs on Ethiopian coffee increased, importers faced a choice. Most passed the increase directly to roasters—often with minimal notice.

What others did: Immediate price increases, sometimes mid-order. "Sorry, tariffs went up."
What we did: Absorbed the increase. Prices stayed the same. Our roasters' margins were protected.
The cost: Real money out of our pocket. But worth it for the partnerships we're building.

Why we could absorb it

This wasn't charity—it was planning. We'd anticipated policy volatility and built it into our model:

  • 1 Conservative margin structure from the start
  • 2 Inventory already in country before increase
  • 3 Long-term view: losing margin now, keeping customers forever

We'd rather take a short-term hit than damage trust built over years.

Evaluate Importers

Questions to ask about pricing

  • How did you handle the last tariff/freight spike?

    Their answer reveals their philosophy. Immediate pass-through? Or absorption?

  • Are there any surcharges not included in quoted price?

    Fuel surcharges, handling fees, or "market adjustments" can appear after the quote.

  • How much notice do you give before price changes?

    30 days? 7 days? None? This affects your ability to plan.

  • Can you hold price on committed inventory?

    If you reserve bags, is the price locked or subject to "market conditions"?

  • What's your approach to C-market volatility?

    Do they hedge? Build buffer? Or just react and pass through?

  • Have you ever changed price on an open order?

    If yes, that's a red flag for reliability.

Request Samples Browse Coffees

Ready for predictable pricing?

We believe importers should absorb market volatility, not pass it through. Let's talk about building a stable supply relationship.