How We Work

Keffa QC Workflow

Quality control isn't a single checkpoint—it's a system. Our workflow has multiple gates from origin to warehouse, so what you receive matches what we promised.

By Samuel Demisse — 3× U.S. Coffee Tasters Champion, Q-Grader, 34 years in specialty coffee

Origin cupping Government QC Arrival re-cup Climate storage

Our Moat

Quality is a system, not a slogan

Anyone can claim "high quality." The difference is whether you have the checkpoints to catch problems before they reach the roaster—and the relationships to fix problems at the source.

Multiple cupping gates

We cup at origin, after export QC, and on arrival. A coffee that passes all three has been verified at every stage of the journey.

Reject authority

If it doesn't cup right, we don't ship it. Period. Our relationships let us leave coffee behind without burning bridges.

Storage that protects

Climate-controlled warehouse in Baltimore. Free storage. Coffee stays fresh until you need it.

The Workflow

From washing station to your roastery

1

Origin cupping (Ethiopia)

Sam cups at origin before we commit. He visits washing stations and exporters twice yearly, maintaining 20+ year relationships that give us access and honesty other importers don't get.

Cup profile verified Relationship check Pre-shipment sample
2

Ethiopian government QC (ECX/private)

All Ethiopian exports pass government quality control—grading, defect counting, sample sealing. This is a regulatory gate, not optional. It adds time but ensures minimum standards.

Defect count Grade assignment Export approval
3

Export milling & packing

Final dry milling, sorting, and packing into GrainPro-lined jute bags. We specify packing requirements to protect moisture and prevent contamination during the 6–8 week transit.

Final sorting GrainPro lined Container loading
4

Transit (Djibouti → US)

45–60 days by sea from Djibouti to US ports. We track containers and plan for arrival. This is where GrainPro matters—moisture and temperature fluctuate during ocean transit.

Container tracking ~45–60 days
5

Arrival re-cupping (Baltimore)

Critical checkpoint. We re-cup every lot on arrival. If the cup doesn't match what we bought at origin, we don't sell it as that coffee. Transit can change things—this is where we catch it.

Cup verification Moisture check Water activity test
6

Climate-controlled storage

Coffee rests in our Baltimore warehouse—temperature and humidity controlled. This is free storage for our customers. Order when you need it, and we ship next business day.

Free storage Climate controlled Next-day shipping

The Specs

What we measure at every checkpoint

Moisture

10–12%

Target range at arrival

Water Activity

0.50–0.60

Target for stability

Defects

Grade 1–2

Per Ethiopia standards

Cup Score

80+

Specialty threshold

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Taste the difference process makes

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